Our Privacy Policy at Calore Sotto

When you get in touch with Calore Sotto, maybe for a quote or a question about warm floors in Valduggia, we collect some basic information. This usually means your name, email address, phone number (if you give it to us), and your home address. This helps us understand where you are and what kind of work you need. If you visit our website, we might also pick up some general info about how you use it, like which pages you look at. We use small files called 'cookies' for this, just to make our site work better for you. We don't collect anything really personal about your family or things like that.

We use the information you share with us to do a few simple things. Mainly, it's to get back to you about your heating or smart home questions, give you quotes, and plan our work. So, if you ask for underfloor heating in your home in Borgosesia, we need your address to come see the place. We also use this information to improve our services. By understanding what people in Piemonte are looking for, we can offer better, more practical solutions. We do not sell your information to anyone. Your details stay with Calore Sotto.

We keep your information pretty close. We only share it when it's absolutely necessary to get the job done for you. For example, if we need a specific part for your underfloor heating system, we might share your address with a trusted supplier for delivery. Sometimes, if we work with other local contractors on a big project, we might share relevant details with them, but only to complete your project. We make sure anyone we work with respects your privacy too. We might also share information if the law requires us to, like if a local authority asks for it.

You have control over your information with us. If you want to know what details we have about you, or if you want us to change something, just ask. You can always tell us to stop sending you updates or offers. We respect your decisions. Just send an email to [email protected] or give us a call at +39 0163 086260, and we'll sort it out for you. We want you to feel comfortable trusting Calore Sotto with your home comfort needs.

We take care to protect your information. We use common security steps to keep your personal details safe from people who shouldn't see them. This means storing your information securely and making sure only our trusted team members at Calore Sotto can access it. While no system is 100% foolproof, we do our best to protect your data. Think of it like how we install your heating: carefully and with attention to detail.

Sometimes, we might need to update this privacy policy. Maybe we add a new service, or the laws change. When we do, we'll post the new policy here and update the 'last updated' date. We won't make big changes without letting you know. We suggest checking back now and then to see what's new. Our goal is always to be clear and straightforward with you, just like we are with our underfloor heating work.

If you have any questions about this privacy policy, or about how we handle your information, please don't hesitate to reach out. We're here in Valduggia to help. You can call us at +39 0163 086260, send an email to [email protected], or visit us at our office at VIA ORLONGHETTO 10 13018 VALDUGGIA IT. We're happy to chat.